Returns & Exchanges
At The Wynwood Walls Museum Shop, we want you to be completely satisfied with your purchase of our curated art and merchandise. If you are not happy with your order, we accept returns of unused and unopened items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive an official Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and labels are intact to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing